Exoticdecoration accepts the following credit cards: American Express, VISA, MasterCard American Express, Discover, and Diner's Club International. Orders can be made online through our site or over the phone and Paypal via Paypal payment platform.
Exoticdecoration is a registered company in Hong Kong
A note for International Orders:
A small percentage of our international orders may be subjected to duties taxes.
* Exoticdecoration, based in Hong Kong., is not responsible for any taxes collected, for the balance of
international trade
* The shipping charges covers only the door-to-door delivery service
* Please contact your local customs office for details on how these charges are assessed and applied.
Back to Top
At this time, we ship to the following countries:
Aruba, Austria, Australia, Bahamas, Barbados, Bermuda, Canada. Cayman Islands, Brazil, Denmark, Finland, France, Germany, Guam, Iceland, Ireland, Israel, Italy, Jamaica, Japan, Kuwait, Monaco, Netherlands, New Zealand, Norway, Saudi Arabia, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, Venezuela, Virgin Islands (British).
For all international orders, you can find the shipping cost by using our online shopping cart system. As of June 1, 2006, all international orders are shipped via UPS or FedEx for reliable delivery services.
Average transit time for International Express is 2~3 business days* + 1~2* business days for process time.
Average transit time for International Express Economy is 3~5 business days* + 1~2 business days* for process time.
Customs and import duties are the responsibility of the customer. Please contact your local customs office for details on how these charges are assessed and applied.
*A business day does not include Saturdays, Sundays, or Holidays
To find out when your order will arrive, you need to consider the availability of the item(s) you ordered and the shipping option you selected. Exoticdecoration use the following calculation:
Available-to-Ship Time + Delivery Method Ship Time = Total Delivery Time
Example: An item that usually ships in 1 to 2 days* and is sent via Standard Ground Delivery (3 to 7 days*) will arrive in 5 to 10 business days*.
If you are not satisfied with your purchase or wish for an exchange, simply return the item(s) in its original condition (including all original packaging) within 20 days of receipt (shipping & handling cost are not refundable).
Place item(s) in the original shipping carton, or any kind of packaging that protects the item (i.e.: padded envelope, box).
Include a copy of the invoice and, to help us serve you better, indicate on the back of the invoice the reason you are returning the item(s) (i.e.: incorrect item or did not fit).
Our return address:
A refund will be issued, excluding shipping and handling fees, within 5 business days of receiving your returned order. Return postage fees are only refunded if the return is due to an error on our part. Refunds are issued against the same credit card number you used to pay for the original order. If the order was paid by check, a refund check will be issued and mailed out to your address within seven days.
Orders that originally received FREE SHIPPING:
If your final purchase, after all returned items are credited, is less than $100, actual shipping cost will be
deducted from the refund amount.
